Where do you ship?
We ship across Australia and to select international destinations. Available shipping options and costs are displayed at checkout based on your location.

How long will delivery take?
Australian orders typically arrive within 5-7 business days. Express shipping options are available at checkout. International delivery times vary by destination, usually 10-21 business days.

How much does shipping cost?
Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on Australian orders over a certain threshold.

Do you ship internationally?
Yes, we ship to many countries worldwide. International customers are responsible for any customs duties, taxes, or import fees that may apply.

Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.

What if I'm not home when my order arrives?
The courier will leave a card with instructions for collection or redelivery. Tracking information will also show the delivery status.

What is your return policy?
We accept returns within 30 days of purchase for unworn items with original tags attached and hygiene seal intact. Swimwear must be in its original, unworn condition for hygiene reasons.

How do I return an item?
Contact us to initiate a return and receive return instructions. You'll be responsible for return shipping costs unless the item is faulty or we made an error.

Can I exchange my swimsuit for a different size or colour?
Yes, we're happy to help with exchanges subject to stock availability. Please contact us to arrange an exchange. Exchange shipping costs may apply.

When will I receive my refund?
Refunds are processed within 5-7 business days of receiving your returned item. Please allow additional time for your bank to process the refund.

What if my item arrives damaged or faulty?
We're sorry if that happens! Please contact us immediately with photos of the issue, and we'll arrange a replacement or full refund including return shipping.

How do I find my perfect size?
Please refer to our detailed size guide on each product page. We recommend measuring yourself and comparing to our size chart. If you're between sizes, we suggest sizing up for a more comfortable fit.

Do your swimsuits run true to size?
Yes, our swimwear is designed to fit true to size. However, different styles may fit differently – string bikinis offer more adjustability, while one-pieces have a more structured fit.

What if the size I want is out of stock?
Sign up for restock notifications on the product page, or contact us to enquire about upcoming availability.